Overview


Where does your mail go?

Where is mail being lost?

Why don't you know about it?

What can we do to help?


Our Solutions


eDelivery Tracker

eDesign Optimizer

eContent Scorer

eReputation Manager

Global Receiver Network

I.D.E.A.

pvIQ Enterprise Platform




Where is your mail being lost?

There are two basic types of filters; those that relate to the sender (e.g. white lists, black lists) and those that relate to the actual email content (e.g. community signature filters, key word matches). See our resources section for a full description of these methods. Both types of filters may be employed at the mail server level (e.g. ISPs, Webmail providers, Corporations) and at the email client level (e.g. end users' desktops). Those employed at the major ISPs and large enterprise level tend to be more sophisticated and more accurate than those employed by smaller enterprises and individuals. Many advanced filters allow the administrator to establish how the mail should be treated in the event the mail fails or scores poorly on a filter.
These include:

Blocking email (not permitting the mail to pass through the server),

Quarantining the email (holding it for further review or until a particular condition is met),

Filtering the email out (deleting it), and

Redirecting the email to a secondary or suspect folder (users' bulk or junk box).

All of these treatments result in your mail not being delivered into the user's inbox. Since no filter, no matter how accurate, is perfect, they do not stop all spam and they may inadvertently stop some of your legitimate mail.




Why don't you know about it?